SP Identity Management System (IDMS)

SP IDMS Information>> Manage identity

Overview of IDMS

Getting a SPICE Account

Protecting Your Spice Account

Choosing a Password

Protecting your password

How to change my SPICE Account Password

Forget your Password

Password Expiry

Change your conference and voicemail PIN

Protecting Your SPICE account

To protect your SPICE account and password, observe the following best practices:

  1. Choose a 'good' password.
  2. Change your password regularly.
  3. Never disclose your password to anyone or write it down on paper.
  4. Follow password protection best practices.

How to choose a 'Good' Password

At a minimum:

  1. Your password should contain at least 9 characters.
  2. Your password should contain at least 1 alphabet and 1 numeral.
  3. Your password shall not contain blanks.
  4. Your password shall not contain your SPICE User ID.
  5. Your password shall not contain any components of your name.
  6. Your password shall not contain your NRIC/FIN/Passport Number.
  7. Your password shall not contain 'YES' or 'NO'.
  8. Your password shall not contain anything that can be associated with you.
  9. Your password shall not be dictionary words by themselves.
  10. You should not re-use passwords that you have used previously. The system will enforce a password history and you are not allowed to reuse the last 3 passwords.

How to choose passwords that are 'secured'

  1. Avoid re-using any passwords that you have used previously.
  2. Do not use obvious base-words like your name/initials, birthday or important dates of those who are close to you as passwords.
  3. Do not choose password that can be easily derived from your User ID or name/initials.
  4. Do not use information which someone could readily obtain about you (e.g. your school/college/course, the make of your car, the model of your mobile phone, etc.) as passwords.
  5. Do not use numbers based on personal particulars that can be easily guessed by others (e.g. your phone/mobile number, SP ID card, car license plate, credit card number, your date of birth, etc.).
  6. Do not use your ATM card PIN as your password.
  7. Choose passwords that you can type quickly to protect yourself against someone watching you as you type it.
  8. One good way to choose a password is to create an acronym that only means something to you. For example, use "When I was seven, my sister threw my stuffed rabbit in the toilet" to form a password like "WIw7,mstmsritt".

Protecting Your Password

Change Your Password Regularly

To minimise the risk of passwords being broken into, you should change your password regularly. You will be notified at certain intervals to change to a new password before password expiry. Now you can subscribe to get password expiry notification on your mobile via SMS. You should also change your password whenever you suspect that security has been compromised, e.g. if someone has seen you typing your password.

Password Expiry

Before your password expires, you will be granted a grace period to give you time to change your password. You may also change your password at any time. It is recommended that you observe the guidelines for Choosing good passwords, e.g. when you change your password, you should not re-use old passwords.

Never disclose your password to anyone.

  • You should never disclose your password to anyone, e.g. if you are contacted by an 'administrator' or 'Service Desk' via phone or email asking for your password to carry out 'system maintenance' or 'system testing', NEVER disclose your password to them. Somebody could overhear you, or the person you told could let it slip.
  • Do not use your password to a Web site on the Internet as your SP password.
  • Do not write your password anywhere where it might be seen or found.
  • Also, when you are typing your password, make sure no one is watching you! Make sure your password will not be echoed/appear in clear text whenever you need to type it.

Follow Password Protection Best Practices

Besides selecting a 'good' password, you should also observe the following password protection 'best practices':

  1. Do not write your password on paper or store it on a computer
  2. Avoid saving your password in your web browser
  3. Do not disclose your password to anyone. Do not share your account with anyone or let anyone else use your account.
  4. Make sure that the web sites which prompt you for your SPICE User ID/password are secured web sites, i.e. start with https://

Forgot your password

If you have forgotten your password, you will need to reset your password using the "Forget Password" function. You can reset your password either using SingPass or Mobile (OTP via SMS). Click here to learn more on how to reset your password.

Change Your Conference ID and Voicemail PIN

Now staff can change their Conference ID and Voicemail PIN via IDMS using following steps:

  1. Login to IDMS using your SPICE account and password.
  2. Click on the link "Change My Conference ID PIN or Change My Voicemail PIN".

Click here to learn more on how to change your Conference ID and Voicemail PIN.

IDMS Features

features1 An easier unlock account function features2 Activate your account and reset password using SMS or your Singpass features3 Get SMS reminder alert for password change


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Need Additional Help? Contact the SPICE Service Desk Phone: +65-6772-1260 or ServiceDeskMail@sp.edu.sg

Refer here for service desk operating hours.