Overview of IDMS
Getting a SPICE Account
Protecting Your Spice Account
Choosing a Password
Protecting your password
How to change my SPICE Account Password
Forget your Password
Change your conference and voicemail PIN
Protecting Your SPICE account
To protect your SPICE account and password, observe the following best practices:
How to choose a 'Good' Password
At a minimum:
How to choose passwords that are 'secured'
Protecting Your Password
To minimise the risk of passwords being broken into, you should change your password regularly. You will be notified at certain intervals to change to a new password before password expiry. Now you can subscribe to get password expiry notification on your mobile via SMS. You should also change your password whenever you suspect that security has been compromised, e.g. if someone has seen you typing your password.
Before your password expires, you will be granted a grace period to give you time to change your password. You may also change your password at any time. It is recommended that you observe the guidelines for Choosing good passwords, e.g. when you change your password, you should not re-use old passwords.
Never disclose your password to anyone.
Follow Password Protection Best Practices
Besides selecting a 'good' password, you should also observe the following password protection 'best practices':
Forgot your password
If you have forgotten your password, you will need to reset your password using the "Forget Password" function. You can reset your password either using SingPass or Mobile (OTP via SMS). Click here to learn more on how to reset your password.
Change Your Conference ID and Voicemail PIN
Now staff can change their Conference ID and Voicemail PIN via IDMS using following steps:
Click here to learn more on how to change your Conference ID and Voicemail PIN.
|An easier unlock account function||Activate your account and reset password using SMS or your Singpass||Get SMS reminder alert for password change|
|Manage identity||User guides||FAQ|
|Unlock SPICE||Security||Known errors|
Need Additional Help? Contact the SPICE Service Desk Phone: +65-6772-1260 or ServiceDeskMail@sp.edu.sg
Refer here for service desk operating hours.